We take our commitment to our clients very seriously, which is why we’ve developed this Code of Ethics outlining the level of service you can expect while doing business with us.
- We will always provide helpful and friendly service.
- We will respond to you in a timely manner.
- We aim to give accurate timeframes on completion times.
- We will guide you through your project so that you don’t feel lost or confused.
- No question is a stupid question. We understand that not everyone works in the Web & Design industry like we do!
- We will treat you with respect at all times.
- We will always be honest with you.
- If we don’t know the answer to your question, we will do our best to research an answer for you. We will never pretend to know something that we don’t!
- If we are unable to help you with something, we will guide you to a professional who can.
- If we make a mistake, we will admit it and do our best to rectify it.
- We will always provide good value for money.
- All costs will be clearly explained to you up front.
- If you have any concerns, we will work with you to find a solution.
- If you are ever unsatisfied with us in any way, we will endeavour to fully understand your point of view and work towards a positive outcome.
