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We're the SEO agency that helps your business show up where people are now asking questions

Search looks very different to how it did a few years ago. With large language models (LLMs) becoming more common, people are finding information in new ways, and search isn’t just a page of blue links anymore.

LLMs are now how people research, compare and make decisions. In fact, ChatGPT is already the fourth-most-visited website globally, with more than 5 billion visits each month. That statistic alone tells you how quickly search behaviour is changing.

Instead of clicking through multiple websites, people are now:

If your business isn’t easy for these systems to understand, there’s a good chance you won’t appear at all. We’ve seen SEO evolve firsthand at Excite Media, from the early rollout of Featured Snippets and People Also Ask, through to the many algorithm updates that have followed over the years. Because of that history, this next phase of search isn’t a surprise to us; it’s something we’ve been expecting and actively preparing for.

What AI tools can you show up in?

When people talk about “ranking in AI”, they usually mean:

Google AI Overviews

A blend of traditional ranking and LLM summaries.

ChatGPT

Pulls from model training, trusted citations and live retrieval.

Perplexity

Retrieval-first, citation-heavy, authority-driven.

Gemini

Combines search signals with generative synthesis

Across all of these AI tools, the common thread is authority. They don’t invent answers from nothing, and they don’t rely on websites that appear overnight without any supporting signals. Instead, they summarise, compare, and prioritise information that already exists and has been reinforced through credible sources over time.

What we focus on when optimising for AI search

🏗️ Schema & structured data

We make your content machine-readable so AI systems can identify what each page is, what matters most, and what can be quoted.

👮‍♀️ Authority & quotability

AI trusts trusted sources. Digital PR, citations, and brand mentions all increase how likely AI is to reference your business.

🏝️ Topical authority

We help you prove relevance by covering your subject in depth — not just one keyword, but the full topic ecosystem.

📑 Fan-out & semantic optimisation

We structure content to answer broader intent, related questions, and supporting topics that AI systems consider together.

📄 Clear content structure

Logical headings, scannable sections, and Q&A-style formatting make it easier for AI systems to interpret content, summarise key points, and respond accurately to people’s questions.

🏆 We're an award-winning digital marketing agency

We’re proud to be an award-winning SEO agency. In 2021, we won an ‘SEO Effectiveness’ award from the Australian Web Awards; in 2024, APAC Insider awarded us ‘2024 Best SEO Digital Marketing Agency’; in the same year, our SEO campaign for Excite Media took home a Web Excellence Award.

How we approach SEO in the era of AI

SEO nowadays follows the same process that the industry has refined over the years, with closer attention paid to how information is understood, compared, and referenced by AI tools. This is the kind of work we’ve been doing for years, and it’s where our focus sits now.

Discovery & Audit

We begin by taking the time to understand how your business operates, the space you compete in, and how your website currently stacks up. That means looking beyond rankings alone and reviewing content depth, site performance, and how clearly your information is presented for both search engines and AI systems to interpret.

Local SEO & reputation management

Local SEO is still an important aspect of search, including AI-driven search. We review your Google Business Profile, business details, and wider reputation signals so your location, services, and credibility are clearly reflected wherever AI tools pull local information from.

Strategy & keyword research

Our research looks beyond relevant keywords to understand how people actually search, including the related questions and comparisons that sit around a topic. Because AI tools interpret intent and connect ideas together, we consider fan-out queries and semantic search when structuring content and internal links. This helps align your content with how AI systems form answers, not just how search results are ranked.

Technical SEO

We take technical SEO to a whole new level in the era of AI. Our specialists will look at everything from your security settings to site speed to XML & Robots.txt configurations. And we’re happy to explain every step we’re taking, so you understand the work we’re doing.

Content Creation

AI SEO places more weight on content that explains things properly and covers topics in full. We work across page copy, headings, descriptions, blog content, and internal links to build clear, well-rounded coverage of what your business does and who it serves, rather than chasing isolated phrases.

Digital PR

Because AI tools favour trusted sources, digital PR remains an important part of authority building. Link building and credible mentions from relevant publications make your business easier for AI systems to reference.

Page optimisation

We review existing pages with a focus on how information is laid out and understood. That means tightening headings, improving internal linking, using clear question-and-answer formats where appropriate, and adding structured data when it adds context.

Tracking & Reporting

We track performance using a mix of traditional tools, such as Google Search Console, and AI-powered SEO tools that the industry is actively testing and refining. This helps us understand how visibility, engagement, and enquiries are changing across both search engines and AI-driven results, and how it all comes back to growing your business.

Ready to show up in LLMs? Let’s chat!

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What matters most in the long run? Depth, content, and context

No matter who you ask in the SEO industry, they’ll always agree that it always comes back to content. Not content written to please an algorithm, but content that actually explains what you do in a way that makes sense to real people.

We’ve seen it play out over the past few years. Brands publishing large volumes of AI-generated content and hoping something sticks. The issue is that without real expertise behind it, those articles blend in with millions of others that add very little value for readers or for search.

A strong content marketing strategy gives all your other SEO efforts something to lean on, from technical work through to authority signals, and that’s what continues to carry visibility forward as AI becomes a bigger part of search.

We’ve achieved really good results in these spaces 📈

From accountants and therapists to construction companies, our SEO team has helped improve visibility for businesses across all industries. Here are some of the industries we work with the most.

Don’t see your industry?

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Why work with Excite Media for your AI SEO?

There’s no shortage of agencies talking about AI right now. What matters is how that talk translates into work that actually holds up as search changes.

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Have a question about AI SEO?

Not replace, but be used alongside. AI relies heavily on the same sources Google already trusts. Strong organic performance often supports visibility in AI results, rather than competing with it. In almost all cases, businesses that perform well in search are better positioned to appear in AI-driven answers.

But in the long run, we don’t see Google disappearing or being replaced altogether. What’s changing is how people search, not the existence of search itself. Instead of typing short phrases and clicking through multiple pages, people are asking more detailed, niche questions, and expecting clearer, more complete answers. That change is driving how results are presented, but the underlying need for accurate, trustworthy information remains the same.

Schema is a type of structured data that sits behind your website content and helps search engines and AI tools understand what that content represents. It’s written in a format machines can read, even though visitors never see it, and it provides clear labels for things like services, articles, FAQs, business details, locations, reviews, and more.

Without schema, search engines and AI models have to work out context based on page layout and wording. With schema in place, you’re removing that obstacle. You’re explicitly telling machines, “this is a service page”, “this is a question and answer”, or “this is information about our business”. This part of SEO matters more than ever. As AI tools scan, compare, and summarise information from multiple sources at speed, making your content easy to interpret has become increasingly important.

We look at a mix of signals and SEO software that reports on organic visibility, engagement, enquiries, and how content is being surfaced across search and AI tools. It isn’t necessarily measured by a single metric, but by how visibility supports real business outcomes over time.

If your SEO is already doing well, it usually isn’t about ripping everything up and starting again. In many cases, it’s about fine-tuning what you already have. The same things that help improve your search engine rankings today also influence how AI understands and references your business, so if you’re performing well now, you’re already on the right track.

AI just requires a few more details to get you over that line. That might mean tightening up how pages are structured, adding clearer context around your services, or filling in gaps so your content tells a more complete story. Small changes like these make it easier for AI to interpret what you do when they’re pulling together summaries or comparisons.

No. We’re not carving AI SEO out as a separate service, because it’s still part of the same work you’re already doing with us. Search has changed, but the process behind it hasn’t.

What we’re doing is adjusting how those processes are applied, so your site stays relevant as AI becomes part of how people search and compare options. That evolution is already built into how we approach SEO for our clients.

Our focus is on keeping your strategy up to date over time, rather than chasing every new search trend as it appears. If you ever have questions about your current approach, reach out, and we’re happy to walk you through it.

Still have questions?

Let’s future-proof your SEO strategy

Let’s discuss how your business can stay visible as search keeps changing.

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