Code of Ethics

We take our commitment to our clients very seriously, which is why we’ve developed this Code of Ethics outlining the level of service you can expect while doing business with us.

  • We will always provide helpful and friendly service.  
  • We will respond to you in a timely manner.  
  • We aim to give accurate timeframes on completion times.  
  • We will guide you through your project so that you don’t feel lost or confused.  
  • No question is a stupid question. We understand that not everyone works in the Web & Design industry like we do!  
  • We will treat you with respect at all times.  
  • We will always be honest with you.  
  • If we don’t know the answer to your question, we will do our best to research an answer for you. We will never pretend to know something that we don’t!  
  • If we are unable to help you with something, we will guide you to a professional who can.  
  • If we make a mistake, we will admit it and do our best to rectify it.  
  • We will always provide good value for money.  
  • All costs will be clearly explained to you up front.  
  • If you have any concerns, we will work with you to find a solution.  
  • If you are ever unsatisfied with us in any way, we will endeavour to fully understand your point of view and work towards a positive outcome.

Exceptional design is in our DNA.